Support

How can we help?

Here are answers to what most people wonder about. Can't find what you're looking for? Send us an email – we answer as soon as we can.

Email us

Invitations and family

  • Invite someone: Go to Family → Invite someone with a phone, and send the link by text or Messenger.
  • Join a family: Download the app, sign in with Apple and tap the link you were sent. You can also type the code under Family → Use a code.
  • The link doesn't open the app? Tap “Open in Family Calendar” on the page that opens, or copy the code there and type it under Family → Use a code.
  • The code doesn't work? A code lasts for 30 days, so ask for a new link if it is old. If you have tried a wrong code many times, wait a few minutes before trying again.
  • A child getting their own phone: On the child's page, choose Set up their phone. You get a link that moves the profile – with everything in it – over to the child's phone.

Subscription

  • Free trial: You try everything free for 7 days.
  • Family Sharing: With Apple's Family Sharing, one subscription covers up to six in the family.
  • Cancel or change: Open Settings on your iPhone → your name → Subscriptions → Family Calendar.
  • Refunds: The purchase is made with Apple, so you ask for a refund at reportaproblem.apple.com.

Account and data

  • Delete your account: In the app under Family → Delete account. Your profile and everything you have created are deleted for good.
  • See, correct or export your data: Send us an email and we will help.
  • Read more in the privacy policy.

AI assistants

How to connect ChatGPT, Claude or Grok to the family calendar: see the guide. You disconnect an assistant in the app under Family → AI assistants.

Contact us

Email staveeland@gmail.com. It helps if you mention your iPhone model and iOS version, and what happened.

Family Calendar is made by Petter Staveland in Norway.